How people get good at work.
Converz connects real conversations and simulated conversations around the same capability. Your organization defines the capabilities and what good looks like. Converz reads how they show up in your people's real conversations, aims each person's practice at what isn't there yet, and follows the change in later work.
"Get me ready for Acme, Wednesday at two."
- CalendarAcme · Wed 14:00 · renewal review
- KnowsChampion left in Q1 · new buyer, cautious
- FoundThe proposal deck you sent them
Have the conversation before you have it.
It reads your calendar, pulls what you already know about the other side, finds the last thing you sent them, and builds the conversation you're about to walk into. Not a stranger with a stock objection. The person, the deal, the stakes, as they stand today.
Nothing scheduled yet? Just say it.
Tell it what you want to practice — "a pushy negotiator," "a patient who won't take the news well" — and forty seconds later you're in it, by text, voice or video, so the other person has a face. Nothing to script, nothing to build. You just say it.
"Give me a patient who won't take the news well."
Practice it. As many times as it takes.
"Honestly? I've heard that from three vendors this month. Why are you any different?"
Nobody's watching. Nothing's on the line. Get it wrong, start over, get it wrong again — it costs you nothing.
And when the easy version stops being hard, make it harder. A tougher person across the table. A curveball you didn't see coming. Changing it takes the same forty seconds it took to start — so people push themselves further than anyone else ever would.
A score never made anyone better.
After every conversation you see what worked, what didn't, and why — not a grade, the actual moment: "you named the frustration, but a beat too late." The kind of thing a good coach says after watching the tape.
Then that turns straight into what you practice next. Knowing was never the hard part — doing is. This is where the two finally meet.
One day it's just how you handle it.
Session after session, the thing you practiced becomes the thing you do. Not the same week: practice comes first, real conversations follow, and Converz keeps reading them for the same capability, so the change shows when it comes.
When it holds in real work, practice moves on to the next capability. Not a certificate, not a feeling that training went well. A real change in the conversations your work depends on.
Measured in real work. Built in practice. Measured again.
One loop, end to end. An excerpt from a real 1:1, what Converz saw in it, the practice it turned into, the feedback after, and the observation two weeks later.
- 101 · Real call1:1 with Nadia · Tuesday · 14:00Product illustration
Nadia“The release slipped again. I know.”
You“Okay. Let's move the standup to nine and add a checklist for the handoffs.”
One cause named, straight to two fixes.
- 202 · What Converz seesMy developmentProduct illustrationExploring underlying causesBuilding— SteadyWhat we see
In the conversations we saw, you take the first cause the other person offers and move to planning. In Tuesday's 1:1 you proposed two fixes before asking what else was behind the slipped release.
Try thisBefore you propose anything, ask one more question about what's behind the first cause.
Practice thisView recent evidence - 303 · Targeted practiceRoleplay · built from Tuesday's 1:1Product illustrationA 1:1 with a developer whose release slipped again
Nadia, senior developer · guarded · the real cause is a dependency on another team she doesn't want to blame
Text, voice or video · attempt 3 of 3 · private
- 404 · Feedback after practiceAfter the conversation · attempt 3Product illustrationExploring underlying causesStrong
You asked what was behind the slipped handoff twice before suggesting anything, and let her name the dependency herself.
Next time: Do the same with the second cause she mentions; you moved to planning after the first.
- 505 · Later call1:1 with Nadia · two weeks laterProduct illustration
You“What's making the handoffs slow, do you think?”
Nadia“Honestly? The platform team. We wait days for reviews.”
You“And is that new, or has it always been like this?”
Exploring underlying causesStrong↑ ImprovingWhat we seeIn your last three 1:1s you asked two or more questions about causes before moving to solutions. In one, the other person named a dependency you hadn't seen.
Worked example, not a customer result. Names are fictional.
- The same capabilities
- Real calls and practice are read for the same capabilities, so the two can be compared.
- Your capabilities
- You define the capabilities and what good looks like, from your own playbook. Converz works within that definition.
- Human review
- Reviewers check observations, flag bad results and attest to them before they count.
- Real calls, not just numbers
- Managers see the real calls behind an observation, with scores and notes, per call, person, team, division and organization.
- Practice and work stay apart
- Improvement means a change in real calls. Practice performance is shown, but never counts as evidence.
- When there isn't enough
- Too few calls to conclude anything? It says so, instead of showing a trend.
Team · where everyone stands
Product illustrationSee where the whole team really stands — without sitting in on a thing.
Assign a program, or let it shape itself around each person. See who's growing and who's stuck, across the whole team, and see it in the work: more people doing the important parts well, in real conversations you can check. Practice sessions stay private. You see each person's development per capability and their progress through programs, never their sessions.
Which conversation do you want to get better at?
One conversation, in your browser, free. No account. Describe it in a sentence, practice it by text or voice, and see what worked, what didn't, and what to do next time.
You already know which conversation you'd start with.
Book a demo on your own conversation. One is enough to know.