# Converz

> AI roleplay platform that lets teams practice high-stakes conversations — sales objections, escalated customer calls, bad-news leadership conversations — before they happen in real life, with personalized coaching after every session.

Converz turns learning goals, policies, and real cases into practice conversations with AI actors — via text, voice, or video. After every session, users receive personal, concrete coaching grounded in patterns from 5 million+ analyzed conversations. Over multiple sessions, patterns emerge: where someone gets stuck, what works, and what the next step is.

## What makes Converz different

- **Focus on doing, not knowing**: Traditional training focuses on theory. Converz focuses on muscle memory — the safe space where high-stakes communication is practiced, failed, and mastered before it reaches the real world.
- **Coaching that sticks**: Feedback is grounded in patterns from 5M+ real conversations, not generic advice.
- **Built around your reality**: Scenarios are generated from your own playbooks, policies, and cases — not pre-packaged templates.

## Core Product

- **AI Roleplay**: Practice difficult conversations with realistic AI actors that respond like real people
- **Scenario Builder**: Create custom scenarios from PDFs, URLs, or documents in minutes
- **Live Coaching**: Receive specific feedback on what you said and how it came across — not just a score
- **Real Conversation Analysis (Praktijkcheck)**: Analyze actual recordings using the same framework as training — see if practice translates to real conversations
- **L&D Dashboard**: Track individual and team progress, identify patterns, measure skill development
- **Integrations**: Works within Slack, Teams, and CRM — no extra tools needed

## Use Cases

- Bad news conversations (e.g., contract not renewed, performance conversations)
- Escalated customer service calls and de-escalation training
- Price negotiations and objection handling
- Sales conversations, discovery calls, and closing
- Leadership and feedback conversations
- Onboarding conversations

## Pricing

- **Starter**: €599/month — 250 roleplay sessions per month, suitable for teams up to ~20 employees
- **Custom (Op maat)**: On request — tailored for larger teams, includes video roleplay, LMS integration, SSO, personal onboarding
- **Free trial available**: No credit card required

## Security & Compliance

- ISO 27001 certified
- GDPR & EU AI Act ready
- End-to-end encryption (TLS 1.3 in transit, AES-256 at rest)
- Zero model training on customer data
- Role-based access control (RBAC), audit logs, configurable guardrails

## Company

- **Legal Name**: Converz Analytics B.V.
- **Location**: St. Annastraat 198-C, 6525GX Nijmegen, Netherlands
- **KvK**: 70797218
- **Website**: https://converz.co
- **Contact**: hallo@converz.co | 024 202 21 13

## Links

- Home: https://converz.co/
- Platform: https://converz.co/platform
- Sales-specific: https://converz.co/sales
- Pricing: https://converz.co/prijzen
- About: https://converz.co/over
- Trust & Security: https://converz.co/vertrouwen
- Privacy: https://converz.co/privacy
- Master Subscription Agreement: https://converz.co/msa
- Data Processing Agreement: https://converz.co/dpa